VuQube VQ3000 Operations Instructions download pdf (Page 22)

Page 20

SECTION 5

TROUBLESHOOTING

VuQube does not find satellite.

(STATUS light flashes red or green.)

STATUS light flashes orange. Before search: bad coax connection.

After unsuccessful search

(approximately 25 minutes):

obstruction in line of sight

between VuQube and satellite.

Call King Controls.

Move VuQube to have unobstructed

view of southern sky.

Did not hold ON button for

3 FULL

SECONDS.

Hold ON button for 3 FULL

SECONDS.

SYMPTOM POSSIBLE REASON COURSE OF ACTION

STATUS light does not stop rapidly

flashing red and green.

STATUS light does not turn on or is

dim.

Bad power source (low voltage).

Bad power or controller cable

connection at antenna unit.

Bad controller cable connection at

controller.

Call King Controls.

STATUS light is steady green but no

picture.

Satellite receiver is off or requires reset. Turn on receiver or reset (see page 16).

I don’t get all of my channels. One of your satellites is blocked.

Dish HD/Dish HD Eastern Arc ONLY:

You have traveled outside the coverage

area of your selected trio.

Move VuQube to have unobstructed

view of all satellites.

Dish HD/Dish HD Eastern Arc ONLY:

Change your satellite trio (see page 18).

Self check failed: potential motor

problem.

Call King Controls.

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VuQube VQ3000 Operations Instructions Page 22

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